Job Description

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.

Role Overview

• Lead the technical side of sales: join early‑stage conversations, present demos, and guide architecture and security discussions.
• Act as hands‑on engineering lead- shipping code, building integrations, and setting high quality standards.fi
• Build and lead a high‑performing technical team across engineering, integration, and pre‑sales.
• Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy.
• Gather customer feedback, localize the product, and represent regional needs to the global Product team.
• Serve as the local technical point of contact, building partnerships and handling escalations.

Requirements

• Bachelor’s degree (or higher) in Computer Science or a related STEM field.
• Excellent English, written and spoken + native local language
• Strong hands‑on skills with APIs, backend logic, and system integrations.
• Solid programming skills; experience with TypeScript is a strong advantage.
• Experience in technical, customer‑facing roles (integrations, solutions engineering, etc.) is a strong plus.
• Familiarity with monitoring, dashboarding, or analytics tools (e.g., Datadog) is an advantage.
• Problem‑solving mindset, attention to detail, and passion for AI.
• Prior experience with conversational AI or large language models – advantage

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