Client Support Associate, AMS Job at re:Members, United States

TlMvaUZ3UWhoZ1FRNkp4SUhVa3FXNjcw
  • re:Members
  • United States

Job Description

Client Support Associate, AMS
Empowering Clients with System Support.

re:Members associates support the powerful products on which hundreds of non-profit organizations -and their hundreds of thousands of users- rely. Our vision is to provide powerful solutions that help our non-profit clients improve the world.

Why people love working here:
  • Focus on personal and career development.
  • Competitive salary, benefits, and other forms of compensation.
  • Fresh approaches to using familiar skill sets and areas of expertise.
  • Caring, capable leaders.
  • Thriving culture powered by hybrid and remote team members.
  • Our vision: Provide powerful solutions that help our non-profit clients improve the world.
  • Our core values: Initiative, Collaboration, Reliability and Stewardship.
  • Handle customer service inquiries via telephone, email, and case management ticketing system from Associations and Unions
  • Collaborate with other departments to resolve customer issues
  • Troubleshooting of our AMS system for clients as needed
  • Advocate for customers by submitting improvement ideas and supporting other departments through projects and implementation transitions.
This role: You will be successful in this role if you…
  • Earned a bachelor’s degree in a technical field or equivalent experience
  • Have 1-3+ year’s relevant experience in SaaS solution support
  • Can analyze and explain complicated data to our clients
  • Understand technology such as MS SQL, HTML, JavaScript and CSS

Eligible candidates reside in one of these states: DC, MD, VA, CA, MI

Compensation
$24.04 USD per hour
This reflects the base salary range for this position. Actual pay may vary based on factors such as performance, skills, certification, and experience. The range provided is only one part of the overall compensation package offered to candidates.
Benefits
  • 20 days of PTO + 12 paid holidays 
  • Medical, Dental, Vision Insurance
  • Pet Insurance Discount  
  • 401(K) Retirement Plan with company contribution
  • Collaborative, high-energy work environment 
  • Hybrid/Remote first workplace  

Your interest is safe with us!
We will not share your name or information with anyone without your consent. 

Click here to apply or forward link to a friend.

Job Tags

Hourly pay, Full time, Remote work,

Similar Jobs

PNC Bank

Junior Data Engineer Job at PNC Bank

 ...Job Title: Junior Data Engineer Location: Pittsburgh, PA / Cleveland, OH Company: PNC Bank Experience: 12 years Employment Type: Full-Time Job Description PNC Bank is seeking a Junior Data Engineer to support the design, development, and maintenance... 

Ronnie Watkins Ford, Inc

Sales Representative Job at Ronnie Watkins Ford, Inc

 ...Seeking:* Quality people that are willing to be trained in sales and customer satisfaction.* Presently employed but not earning...  ...like.We Offer:* Lucrative Pay Plan* BCBS Major Medial & Dental* Extensive Training Program* Base Salary of $36,000 plus Commission... 

Bob Moore Construction, Inc.

Commercial Construction Superintendent Job at Bob Moore Construction, Inc.

Bob Moore Construction, Inc. is currently seeking a highly motivated Commercial Construction Superintendent. This is a field based position primarily in the Dallas-Fort Worth area. After reviewing the position below, if you are qualified, click here email your resume... 

White Force Outsourcing Pvt Ltd

Interior Designer Job at White Force Outsourcing Pvt Ltd

 ...URGENT HIRING for Interior Designer Email ID: ****@*****.*** Contact : 9300955707 Location- Gurugram Experience: 0- 1 year as interior designer Salary range 2.4lpa Location: Gurgaon ROLES & Responsibilities: 1. Conceptual... 

University of Michigan Health-West

New Grad RN - Registered Nurse/Graduate Nurse (December 2025 Graduates) Job at University of Michigan Health-West

 ...and part-time opportunities on a variety of units that are open to New Graduates. At the end of this application, you will be asked to...  ...application of critical thinking process and communication with the RN. Requirements Graduate of an accredited nursing program...